Talk to us.
Whether you’re a coach scaling a business, a member with a question, or a partner with an idea, we’d love to hear from you.
Quick answers.
The questions we get most often. Skim these first, the answer might already be here.
Most messages get a reply within 4 working hours, Mon–Fri. Weekend messages land first thing Monday. If you’re a member and it’s urgent, the in-app Settings → Help queue is faster.
Pick “Coach” in the form and tell us about your practice. You can also start a free workspace right now from the pricing page and we’ll be in touch to verify.
Pro’s slider goes up to 100 active clients. Past that, Elite gives you unlimited clients for one flat price ($149/mo), everything in Pro, you never pay more as you grow.
Fastest path: the form with “Billing” topic, or email support@teshape.com. Include the email tied to your account. We never need card details.
The app syncs natively with Apple Health, Health Connect, Google Calendar, Garmin, Whoop, and Strava. A public API is on the roadmap. For custom integrations now, pick the “Partnerships” topic.
Often, yes. Pick “Careers”, attach a portfolio or CV, and tell us what you’d love to work on. Even when no role is open, we keep great applications on file.
Couldn’t find what you needed? Browse the full FAQ.